Customers of United Bank Limited after receiving fraudulent notifications of bank transfers, bill payments, and online purchases, are being told to change all their passwords suspecting a data leak event that might have jeopardized sensitive information of millions of account holders of the bank.
Apparently, a large number of customers of one of Pakistan’s largest banks have complained that they have lost money in the last few days due to a technical problem with the bank’s services.
Experts believe that activities on such a big scale can only be a massive data breach.
Others ways include debit card hacking, which is done by hijacking ATM machines. When debit cards are entered into the machine, the information on them is replicated. The card’s key pins are also taken using key loggers, and the cards are then utilised on the internet.
But numerous accounts being affected and almost in the same time frame would be more data loss than debit card hacking.
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The bank’s employees informed the dissatisfied clients that services are experiencing problems and that the bank is working hard to resolve the problems.
Customers also stated that their cards had been temporarily disabled.
The rep I talked to hinted that there may be some data compromise, got the card blocked and filed dispute. Told by UBL that they will investigate the matter further, it happened around Iftar time today, so lets see how they reply to it further.
— Faizan Lakhani (@faizanlakhani) April 21, 2022
According to credible sources, UBL’s data was hacked, resulting in these transactions. These allegations, however, were not independently validated.
Is @UBLDigital data hacked. I have been just charged 21 SAR multiple times despite having internet and international POS transactions not activated on my card. The cards was charged for some Google Pen ! #UBL #ScamAlert
— Irteza Ubaid (@irtezaubaid) April 23, 2022
Many customers flocked to Twitter and other social media sites to express their dissatisfaction with the situation.
