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Monday, June 27, 2022

Millions of iPhone Users Could Be Eligible for Payouts

The batterygate controversy against the tech giant Apple has come to light again. A consumer rights advocate has filed a legal lawsuit against Apple for more than £750 million, citing an incident in 2017 involving a power management feature on older iPhone models.

Around 25 million iPhone customers may be eligible for compensation after a system update allegedly slowed down earlier versions of the smartphone.

Justin Gutmann, who has over 40 years’ experience working in market and social research and campaigning organizations, alleges that Apple understood that older iPhone batteries would struggle to provide the power needed to operate the current iOS software, forcing some older versions to shut down unexpectedly. He also claims that the company is being sued for £768 million in damages for up to 25 million UK iPhone owners who were misled about an upgrade that was supposed to improve performance but actually slowed phones down.

Apple allegedly delayed the performance of older iPhones in a method known as “throttling” in order to avoid costly recalls or repairs, according to the lawsuit, which was filed with the Competition Appeal Tribunal. It refers to the introduction of a power management tool in a January 2017 software update for iPhone users, which was designed to address performance concerns and prevent older devices from shutting down unexpectedly.

He claims that rather than recalling items or issuing replacement batteries, the company forced consumers to download a software update that included an unannounced tool that slowed down their devices’ functionality. The iPhone 6, 6 Plus, 6S, 6S Plus, SE, 7, 7 Plus, 8, 8 Plus, and X are all affected.

“Rather of doing the right thing by its customers and offering a free replacement, repair service, or compensation,” Gutmann added, “Apple misled individuals by hiding a tool in software upgrades that slowed their devices by up to 58 percent.”

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Apple has responded by saying “We have never, and would never, intentionally limit the life of any Apple device or degrade the user experience to promote consumer upgrades,” “Making iPhones endure as long as possible has always been a key element of our mission of creating products that our consumers enjoy.”

iPhone users have taken to twitter to share their thoughts regarding this lawsuit. User @atlstro2 showed his happiness by tweeting, “Looks like I’m getting rich, my iPhone 11 has been slow recently.”

Another twitter user @slimdraculah tweeted, “As an iPhone user, I want my money as soon as possible!”

Some twitter users are appreciating Justin Gutmann for taking this step. Twitter user @melraunch1 tweeted, “Well done Justin, seen news today. I have an iphone 7 that can’t even make or receive calls anymore & my contract isn’t done until December. I have to keep it on charge most of the day too as the battery doesn’t stay charged since over a year ago.”

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